Resident Resources & Disclosure Packet Requests
ASSESSMENT & BILLING INFORMATION
All assessment fees are handled by SFMC, Inc. They will provide new homeowners with coupon books for payments or you can sign up for direct debit. Online payments can be made by credit/debit card (fee involved) or e-Check (free) via https://propertypay.cit.com. You can also use your bank’s online bill pay service. Any questions regarding your assessment fees should be directed to SFMC, Inc. at (703) 392-6006.
REFINANCING & RESALE DISCLOSURE PACKET REQUESTS
If you are selling your home in Kingstowne, Virginia state law requires that you obtain and present the buyer a Resale Disclosure Packet. This information must be given to the buyer in advance of closing and the buyer has the right to cancel the contract within three days after receiving the resale disclosure packet.
Logon to www.HomeWiseDocs.com to obtain the following items:
- Resale Disclosure Packet
- PUD Questionnaire (Planned Unit Development)
- Budget Information
- KROC's Master Insurance Declaration page (COI- Certificate of Insurance)
Contact Home Wise Docs at 866-925-5004 or email them through their Contact Us feature for help.
For a Demand Statement or Financial Update
If you need assessment information about a specific unit, such as a HOA Dues form filled out, please contact our financial management company, SFMC, Inc. at (703) 392-6006 x 268, fax (703) 392-5039 attention Cyndi Roland, or email firstname.lastname@example.org.
Insurance Declaration/Master Policy
Owners needing KROC's Certificate of Insurance (COI) for their lenders can submit requests by emailing COI@sahouri.com with the following information:
- Community association name
- Owner name
- Property address
- Loan number
- Mortgage company name
- Mortgage company address
- Any special wording required
If the information you provide is complete, the certificate will be issued within 48 business hours of receipt. If you need assistance, please reach out to Koni Drummond with Sahouri Insurance at 703-883-0500.
(Condominium specific master policies - please reach out to the condo management company)
Residents can find association documents by logging in to TownSq. Documents listed include meeting agendas, meeting minutes, governing documents, and architectural applications.
Regular trash and recycling services are provided to all townhouse, duplex and single-family properties. Republic Services traditionally provides service on every holiday except Thanksgiving, Christmas, and New Year's Day (depending on the resident’s pickup day). For condominiums and apartments, please refer to your management company for trash information.
Question about what is accepted, pickup requests, and to order toter size containers with wheels (for an additional fee) can be sent to Republic Services at HOA.NOVA@republicservices.com. Be sure to include the following in your email:
- In subject field - nature of request
- Full name
- Full address, city and zip
- HOA name
- Primary phone number
- What your request/question is (photos are helpful, if needed)