OBTAINING A FACILITIES PASS

New to Kingstowne or lost your facilities pass? If you don't have a facilities pass or if you misplaced it, here is what you need to do in order to get one.

New Residents

• New residents must bring a copy of the settlement papers, called HUD1, (if you recently bought your home) or current lease papers (if you are renting) and a photo ID to the business office during business hours.  Kingstowne checks the papers against the county records, although it may take awhile before the county records are updated.  The papers are necessary to make sure you are the new owner or renter of your home.  The photo ID verifies your identity.
   
• If your name is not on the settlement papers but you live at your residence, you will need written permission from a person whose name appears on the settlement papers, or that person can accompany you to the business office in order to get your pass.  Please bring a photo ID.
   
• If your name is not on the lease papers, the primary lessee(s) must contact the leaser and arrange to have your name included in the lease.  Only those whose names are on the lease are permitted a facilities pass.
   
• If you are a non-resident homeowner renting your property, you must relinquish your facilities privileges to the renters in order for them to use the Kingstowne facilities. If you wish to retain your facilities privileges, renters may not use the facilities.  Also, please provide your address and phone number to the business office in case you need to be contacted.
   
• All residents age one and over must have a facilities pass, and those who are age 12 and over must have their photo taken.
   
• Remember, you'll need to bring a valid facilities pass to use the fitness centers and the pools.  Those who do not have a facilities pass present will be turned away.
   
• Guest passes are also available. Click here for pool guest passes and here for fitness guest passes.

Current Residents

• For those who have already purchased a home and have lived in Kingstowne for at least three months, bring a photo ID containing your Kingstowne address.
   
• If you have been renting and are renewing your lease, let the business office know so that your facilities pass will remain valid.
   
• The first facilities pass issued to you is free.  If your old pass was a photo ID card and you wish to replace it with the new keychain pass, bring the old pass to the business office for a free replacement.  Otherwise, all replacement passes are $5.
   
• All residents age one and over must have a facilities pass, and those who are age 12 and over must have their photo taken.
   
• The old facilities pass (photo ID card) had a renewal system where you would need to come to the business office and get a sticker for the new year.  That renewal system has been eliminated.  Facilities passes stay valid as long as you live in the home you purchased, or as long as your lease is current.
   
• Remember, you'll need a facilities pass to use the fitness centers and the pools.  Those who do not have a facilities pass will be turned away.
   
• Guest passes are also available. Click here for fitness guest passes.

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